Refund policy

175 Designs Policies

Return Policy

At 175 Designs, we pride ourselves on the quality and craftsmanship of our handmade products. However, we understand that sometimes issues may arise. Our return policy is handled on a case-by-case basis to ensure the best possible resolution for our customers.

General Guidelines:

  • Case-by-Case Evaluation: Each return request will be individually evaluated to determine the best course of action.
  • No Responsibility for Postal Delays or Shipping Damage: 175 Designs is not responsible for any postal delays or items that are damaged during the shipping process. We recommend contacting the carrier for any issues related to shipping.

Cancellation and Refund Policy

We strive to process and ship orders as quickly as possible. If you need to cancel your order and request a refund, please adhere to the following guidelines:

  • Contact Within 24 Hours: To cancel an order and request a refund, you must contact 175 Designs within 24 hours of placing your order.
  • No Guarantee Post 24 Hours: We do not guarantee the ability to cancel and refund orders after the 24-hour window has passed, as your order may already be in the processing or shipping stage.

Right to Refuse Service

175 Designs reserves the right to refuse service to anyone for any reason at any time. This policy is in place to ensure the safety and well-being of our business and our customers.

Products or Services (if applicable)

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modifications, price change, suspension or discontinuance of the Service. 

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer acct, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we complete your transactions and contact you as needed.

How to Contact Us

For any return or cancellation requests, please reach out to us via our customer service email at 175DesignsOrders@gmail.com. Please include your order number and a detailed description of your issue to help us process your request as efficiently as possible.

Additional Information

  • Custom Orders: Please note that custom orders are generally non-refundable, but exceptions may be made on a case-by-case basis.
  • Exchanges: At this time, we do not offer exchanges. If you are unsatisfied with your purchase, please contact us to discuss potential return options.

We appreciate your understanding and cooperation. Our goal is to provide you with the best possible customer experience while maintaining the integrity and quality of our handmade products.

Updates to Policies

175 Designs reserves the right to update or modify these policies at any time without prior notice. Changes will be posted on our website, and we encourage you to review our policies periodically to stay informed.

Thank you for supporting 175 Designs. We value your business and look forward to serving you.