Policies
175 Designs Policies
Shipping Policy
At 175 Designs, we aim to get your handmade products to you as quickly as possible. All orders are processed and shipped within 3-5 business days. Once your order is shipped, you'll receive a confirmation email with tracking information. We take care to ensure your items are packaged securely to arrive in perfect condition.
Please be aware that summer shipping may be different due to the heat. During July and August, we ship Monday through Thursday. Any orders made from Friday to Sunday will ship the following Monday. Thank you for choosing 175 Designs!
Return Policy
At 175 Designs, we pride ourselves on the quality and craftsmanship of our handmade products. However, we understand that sometimes issues may arise. Our return policy is handled on a case-by-case basis to ensure the best possible resolution for our customers.
General Guidelines:
- Case-by-Case Evaluation: Each return request will be individually evaluated to determine the best course of action.
- No Responsibility for Postal Delays or Shipping Damage: 175 Designs is not responsible for any postal delays or items that are damaged during the shipping process. We recommend contacting the carrier for any issues related to shipping.
Cancellation and Refund Policy
We strive to process and ship orders as quickly as possible. If you need to cancel your order and request a refund, please adhere to the following guidelines:
- Contact Within 24 Hours: To cancel an order and request a refund, you must contact 175 Designs within 24 hours of placing your order.
- No Guarantee Post 24 Hours: We do not guarantee the ability to cancel and refund orders after the 24-hour window has passed, as your order may already be in the processing or shipping stage.
Right to Refuse Service
175 Designs reserves the right to refuse service to anyone for any reason at any time. This policy is in place to ensure the safety and well-being of our business and our customers.
Products or Services (if applicable)
Liability Disclaimer
175 Designs is not liable for any misuse or improper handling of our products. It is the customer’s responsibility to follow the care instructions provided to ensure safe and proper use. For detailed care instructions, please visit the "Care Instructions" link in the Quick Links section at the bottom of our home page.
Accuracy of Billing and Account Information
How to Contact Us
For any return or cancellation requests, please reach out to us via our customer service email at 175DesignsOrders@gmail.com. Please include your order number and a detailed description of your issue to help us process your request as efficiently as possible.
Additional Information
- Custom Orders: Please note that custom orders are generally non-refundable, but exceptions may be made on a case-by-case basis.
- Exchanges: At this time, we do not offer exchanges. If you are unsatisfied with your purchase, please contact us to discuss potential return options.
We appreciate your understanding and cooperation. Our goal is to provide you with the best possible customer experience while maintaining the integrity and quality of our handmade products.
Updates to Policies
175 Designs reserves the right to update or modify these policies at any time without prior notice. Changes will be posted on our website, and we encourage you to review our policies periodically to stay informed.
Thank you for supporting 175 Designs. We value your business and look forward to serving you.