FAQ

Handmade Soap FAQ

What is melt and pour soap?

Melt and pour soap is a pre-made soap base that can be melted down, customized with scents, colors, and additives, and then poured into molds to create unique soap bars. This method allows for creative and intricate designs while maintaining high-quality ingredients.

Are your soaps made with natural ingredients?

Yes, our melt and pour soaps are crafted using high-quality, natural ingredients. We prioritize using natural colorants, and other skin-friendly additives to ensure a gentle and nourishing experience for your skin.

Are your soaps safe for sensitive skin?

Our soaps are formulated to be gentle and moisturizing, making them suitable for most skin types, including sensitive skin. However, if you have specific allergies or skin conditions, we recommend checking the ingredients list or consulting with a healthcare professional before use.

Do your soaps contain any animal products?

Our handmade soaps are crafted from a variety of bases, some of which may contain animal-derived ingredients such as goat's milk. We also offer vegan options made with plant-based ingredients. Please check the product description for specific details.

How long do your soaps last?

The longevity of our soaps depends on several factors, including frequency of use and storage conditions. On average, a bar of soap can last several weeks with daily use. To extend the life of your soap, store it in a dry, well-ventilated area between uses.

Are your soaps eco-friendly?

Yes, our melt and pour soaps are eco-friendly. They are biodegradable and made with sustainable ingredients. We strive to minimize our environmental impact by using minimal and recyclable packaging.

Can your soaps be used on the face and body?

Yes, our handmade soaps are versatile and can be used on both the face and body. However, we recommend performing a patch test before using any new product on your face to ensure it suits your skin type.

Do you offer custom soap orders?

Yes, we love creating custom soap orders for special occasions, gifts, or personal use. Please contact us with your specific requirements, and we'll be happy to work with you to create something unique.

How should I store my handmade soaps?

To ensure the longevity of your soap, store it in a cool, dry place away from direct sunlight and humidity. Using a soap dish with proper drainage will help keep the soap dry between uses and prevent it from becoming mushy.

Do your soaps lather well?

Yes, our melt and pour soaps produce a rich, creamy lather that cleanses effectively while moisturizing the skin. The high glycerin content in our soap bases ensures a luxurious and satisfying lather.

Are your soaps cruelty-free?

Yes, our soaps are cruelty-free. We do not test our products on animals, and we ensure that our suppliers adhere to the same ethical standards.

If you have any other questions or need further information, please feel free to contact us. We're here to help!

Hand-Poured Soy Candles FAQ

What are soy candles made of?

Our soy candles are made from 100% natural soy wax derived from soybeans. We use high-quality fragrance oils for scent, and cotton wicks to ensure a clean and consistent burn.

Are soy candles better than paraffin candles?

Yes, soy candles have several advantages over paraffin candles. Soy wax burns cleaner, producing less soot and toxins. It also burns longer and more evenly, making it a more economical and eco-friendly choice.

How should I care for my soy candle?

To get the best performance from your soy candle:

  • Trim the wick to 1/4 inch before each use to ensure a clean burn.
  • Allow the candle to burn up to 4 hours on the first burn to create a full melt pool and prevent tunneling.
  • Keep the candle away from drafts, pets, and flammable objects.
  • Always burn the candle on a heat-resistant surface and never leave it unattended.
  • Keep Candle on a flat surface
  • Discontinue use after candle has about half an inch left

How long do soy candles last?

The burn time of a soy candle depends on its size and how well it is cared for. On average, our 12oz soy candles provide approximately 60 hours of burn time.

Do soy candles produce soot?

Soy candles produce significantly less soot compared to paraffin candles. However, to minimize soot, ensure the wick is trimmed and the candle is not placed in a drafty area.

Are your soy candles safe for people with allergies?

Our soy candles are made with natural ingredients and are generally safe for people with allergies. However, if you have specific sensitivities, we recommend checking the fragrance details or consulting with a healthcare professional before use.

Can I reuse the container after the candle is finished?

Yes, our candle containers can be reused. Once the candle has burned completely, clean out any remaining wax with warm, soapy water. The containers can be repurposed for storage, decoration, or as planters.

Are your candles eco-friendly?

Yes, our soy candles are eco-friendly. Soy wax is biodegradable and renewable. We also use recyclable packaging and prioritize sustainable practices in our production process.

Why does my candle have a bumpy or frosted appearance?

This is a natural characteristic of soy wax and does not affect the performance of the candle. The bumpy or frosted appearance occurs as the wax cools and crystallizes, showcasing the natural properties of soy wax. 

Do your candles contain any harmful chemicals?

No, our candles are free from harmful chemicals such as parabens, phthalates, and toxins. We use high-quality, non-toxic fragrance oils and essential oils to scent our candles.

How strong is the scent throw of your soy candles?

Our soy candles provide a balanced scent throw, offering a pleasant fragrance without being overpowering. The scent throw can vary depending on the size of the room and the candle's placement.

Can I customize the scent of my candle?

Yes, we offer custom candle orders where you can choose your preferred scent. Please contact us with your specific requirements, and we will be happy to create a personalized candle for you.

What should I do if my candle doesn't burn properly?

If you experience any issues with your candle, such as tunneling or uneven burning, try trimming the wick and allowing it to burn for longer periods to create a full melt pool. If the problem persists, please contact us for further assistance.

Car Diffusers FAQ

What are your car diffusers made of?

Our car diffusers are made with high-quality fragrance oils and an eco diffuser solution. This solution is non-toxic, DPG-free, compliant in all 50 states, and 100% biodegradable, ensuring a safe and environmentally friendly product.

How do I use the car diffuser?

To use our car diffuser:

  1. Remove the wooden cap and the plastic stopper.
  2. Replace the wooden cap tightly.
  3. Turn the diffuser upside down for a few seconds to allow the fragrance oil to soak into the wooden cap.
  4. Hang the diffuser in your car or desired location.

How long do the car diffusers last?

Our car diffusers typically last for 4-6 weeks, depending on factors such as temperature and airflow. To maintain the scent, you can occasionally turn the diffuser upside down to refresh the wooden cap with more fragrance oil.

Are your car diffusers safe to use?

Yes, our car diffusers are safe to use. The eco diffuser solution is non-toxic, DPG-free, and compliant in all 50 states. It is formulated to be safe for both you and the environment.

What does DPG-free mean?

DPG (Dipropylene Glycol) is a common carrier solvent used in fragrance oils. Our car diffusers are DPG-free, meaning they do not contain this chemical, making them a safer and more eco-friendly option.

Are your car diffusers eco-friendly?

Yes, our car diffusers are eco-friendly. The diffuser solution is 100% biodegradable, ensuring minimal environmental impact. Additionally, our products are designed to be safe and sustainable.

How can I make the scent last longer?

To extend the life of your car diffuser scent:

  • Avoid placing it in direct sunlight or extreme heat, which can cause the fragrance to evaporate more quickly.
  • Occasionally turn the diffuser upside down to refresh the wooden cap with more fragrance oil.
  • Keep your car windows closed when not driving to contain the scent.

Can I refill the car diffuser?

We do not offer refill options at this time.

Are there different scents available?

Yes, we offer a variety of scents for our car diffusers. You can choose from a range of fragrances to suit your preferences. Check our product listings for the available scent options.

Is the diffuser solution safe for pets?

Our diffuser solution is non-toxic and generally safe for pets. However, as with any fragranced product, we recommend ensuring that it is used in a well-ventilated area and keeping it out of reach of pets to prevent accidental ingestion or contact.

What should I do if the diffuser oil spills?

If the diffuser oil spills, clean the affected area immediately with soap and water. Avoid contact with painted or varnished surfaces, as the oil may cause damage. If skin contact occurs, wash the area with soap and water.

Can I use the car diffuser in other small spaces?

Yes, our car diffusers are versatile and can be used in various small spaces such as closets, bathrooms, or offices. Simply hang the diffuser in your desired location to enjoy the fragrance.

If you have any other questions or need further information, please feel free to contact us. We're here to help!